Privacy Policy guiding Trade Flux Bot

Privacy Policy
Privacy Policy for Trade Flux Bot

This Privacy Policy describes how Trade Flux Bot (“Trade Flux Bot”), a company incorporated under the laws of the United State of America Company House, processes your personal data whenever you use tradefluxbot.com, a Trade Flux Bot mobile app, any Trade Flux Bot API or third party applications relying on such an API, or any other Trade Flux Bot services (collectively, the “Services”). We may periodically post changes to this Privacy Policy on this page, and it is your responsibility to review this Privacy Policy from time to time to ensure you have reviewed the most recent version thereof. When required by law, we will notify you of any changes to this Privacy Policy.

Last updated: November 24, 2018

A. HOW TRADE FLUX BOT COLLECTS INFORMATION ABOUT YOU

When you use the Services, we collect information sent to us through your computer, mobile phone, or other access device for the purposes as set forth hereunder. In addition to personal data listed in this Privacy Policy, we also collect certain Cookies information which you may find in a separate Cookies Policy on the Trade Flux Bot website. Trade Flux Bot does not target its websites, mobile app, API, or any of the Services at children. Trade Flux Bot does not intentionally collect information from children. If we become aware that we have inadvertently received personal data from a user under the age of 21 (or any lower age pursuant to applicable law), we will delete such information from our records.

If you create an account or use the Services, we, or our affiliates or Vendors (as defined hereunder) acting on our behalf may collect the following types of information:

1. Account Information – your email address and password;

2. Contact Information – your name, birth date, address, phone number;

3. Identity Verification Information – your ID number, image of your government-issued ID, passport, national ID card, driving license, your selfie along with the above-mentioned ID documents, and FATCA (Foreign Account Tax Compliance Act) related information;

4. Financial Information – withdrawal address, source of funds, number of bank accounts linked with your Trade Flux Bot account, and image of bank statement or similar information;

5. Nationality/Residence Verification Information – your address, nationality, country of residence, and utility bill or similar information;

6. Survey Information – personally identifiable information you provide in response to our survey, including details about your education history, income, and employment;

7. Technical Information – IP, login information, browser info, time zone setting, operating system and platform;

8. Information about your visit – URLs, page interactions, browser behavior, download errors, time on page, etc.;

9. Geo-location – real-time location data from your device;

10. Information from other sources – info from affiliated websites, partners, analytics providers, credit agencies, etc.

If you seek permissions to raise digital currency buy/sell limits associated with your Trade Flux Bot account, we may require additional identity or address verification. This includes DOB, government ID, third-party verification, and more.

You may also choose to link social media accounts, from which Trade Flux Bot may collect and store relevant personal data, as permitted by your privacy settings. Additional voluntary information may be collected through customer service interactions.

B. HOW TRADE FLUX BOT PROTECTS AND STORES PERSONAL DATA

“Personal data” refers to identifiable information about a person. Anonymized data is excluded. We store and process your personal and transactional data (including payment data) in jurisdictions where Trade Flux Bot or its providers operate, including the EU and U.S.

We store your personal data securely for the life of your Trade Flux Bot account unless otherwise required. We may retain data for up to ten years to meet legal obligations or resolve disputes.

C. HOW TRADE FLUX BOT USES THE PERSONAL DATA WE COLLECT

We collect personal data to provide a secure, smooth, efficient, and customized experience. We use your data to:

1. Provide services and customer support;

2. Process transactions and notify you;

3. Resolve disputes and troubleshoot issues;

4. Prevent illegal activities and enforce our terms;

5. Customize and improve our services and website;

6. Deliver marketing and promotional materials (based on your preferences);

7. Verify identity using third-party databases.

We will not use your personal data for other purposes without your consent. You may withdraw consent at any time. We do not sell or rent your data to third parties.

Non-account communications from Trade Flux Bot will always include an "unsubscribe" option.

D. HOW TRADE FLUX BOT SHARES PERSONAL INFORMATION WITH OTHER PARTIES

We may share your personal data with:

• Service Providers – performing KYC, marketing, tech support, etc. (under strict contract).

• Authorized Third-Party Applications – only if you give explicit permission.

• Prospective M&A Partners – under similar privacy standards if acquired or merged.

• Law Enforcement & Legal Requests – as required by court orders, subpoenas, etc.

• Miscellaneous – to prevent harm, fraud, or illegal activity, and only with written agreements ensuring equivalent privacy protection.

E. HOW YOU CAN CONTACT US ABOUT PRIVACY QUESTIONS AND EXERCISE YOUR DATA SUBJECT RIGHTS

For questions, complaints, or requests, contact us at: support@tradefluxbot.com.

If you are located in or are a resident of the EEA, you have the following rights:

1. Access – request information or a copy of your personal data.

2. Rectification – request corrections or updates.

3. Restriction – request limits on how your data is processed.

4. Erasure – request deletion of data processed inaccurately or unnecessarily.

5. Portability – request your data in a structured format, transferable to another provider.

6. Objection – object to data processing for marketing purposes.

7. Complaint – lodge a complaint with an EU authority.

8. Refusal or Withdrawal of Consent – revoke permissions previously given.

9. No Automated Decisions – request not to be subject to automated decisions affecting you significantly.

To download a copy of your ledger, contact support@tradefluxbot.com with the subject “Download Ledger”.